Services Provided: Repair or Service a Central Air Conditioning System
We originally hired Celestial Air for just a preseason cleaning and servicing of our central A/C. Adam was prompt and courteous. However, after he examined the unit, he indicated that the system was very old, inefficient, and had a leak. He could repair all of these, but cautioned that it would cost about $1500, and there was no guarantee that there would not be new leaks occurring. He recommended a new unit, which would be more efficient, and quieter, quoting a price that seemed reasonable, and would also include the splitting of our single zone into two zones. Of course in a situation where a service turns into a major purchase, you always wonder if the technician is telling the truth, but we went ahead with the new unit, and we are glad we did. The installation took place the following week, and we have never seen a group of workers work as hard - from late morning until 9pm or so. They also left both the outside and the attic cleaner than they found it. After we started using the unit, we found that , because of the two-zoning, the ducts became very noisy if only the one zone was active. We let them know the problem, and they figured out that the installation required a larger bypass damper, which they came and installed, and which solved the problem. Throughout, they were very responsive and polite. I would definitely recommend them.